Shipping & Returns's Return Policy

Please take into account is a natural product and subject to color and settling changes during the refinement process.

As a result, unfortunately does not accept return of products to ensure the integrate of our products.

 We will issue a 50% return of total product price; at our discretion and based on communication with the customer.

You should expect to receive your partial refund within two weeks of notifying ShopNaturallyShea.  

If you need a refund, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to receive a partial refund.


We can ship within the United States ONLY.  

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.